FAQs - Do I have to help carry or assemble any of the furniture I order?

No, you don't have to carry or assemble our sofas (except our cheapest range, the self-assembly sofas).

All our sofa deliveries (excluding self assembly sofas) are carried out by an experienced two-man team. There is no charge for delivery to one address for all orders which include at least one upholstery item - a sofa, armchair, sofa bed or corner seating - and there is also no charge for orders over £250.

The two-man team will take great care to ensure there is no damage to your property or possessions and they will make their best efforts to place your sofa where you want it to go.

When we have been previously informed, deliveries can be to either the ground floor or to other floors. However it is the responsibility of the customer and the person receiving the goods to advise us beforehand of any difficulties that may be encountered at the point of delivery, for example steps, narrow doorways or difficult access points, soft or slippery pathways and difficult road access.